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Cookie Policy

This policy explains what cookies are, how ClockCraft may use them on our website, why certain technologies may be needed, and how you can manage your preferences while exploring our watch repair services, timepiece maintenance information, and customer resources.

Last updated: October 22, 2026. This Cookie Policy explains how ClockCraft uses cookies and similar technologies when you visit our website to learn about watch repair, movement diagnostics, battery replacement, bracelet adjustments, and timepiece maintenance. It should be read together with our Privacy Policy, which describes how we may collect, use, retain, and protect personal information. This policy outlines our general approach to these technologies. The specific cookies or other tools used may vary according to the website features available, the services integrated into the site, your preferences, and applicable legal requirements.

What Are Cookies?

Cookies are small text files that a website may store on your computer, phone, tablet, or another internet-connected device. They allow a website to recognize a browser or retain selected information between visits. Depending on their purpose, cookies can help maintain essential website functions, remember user preferences, support security, measure website performance, or help operators understand how visitors interact with online content.

Cookies may be set directly by the website you visit. These are commonly known as first-party cookies. Other cookies may be set by external providers whose services or technologies are incorporated into a website; these are commonly known as third-party cookies. Cookies also differ in duration. Session cookies generally expire when you close your browser, while persistent cookies may remain on your device for a specified period or until you delete them.

Similar technologies may include browser storage, tracking pixels, and other tools that store or access information on your device. Although these technologies can serve purposes similar to cookies, their technical operation and the rules governing their use may differ. This policy uses the term "cookies" broadly where appropriate to refer to cookies and comparable technologies.

Visiting a watch repair website does not automatically mean that every available tracking technology is active. The technologies involved depend on the site's actual configuration, the features being used, and any applicable consent choices. We aim to use technologies for defined purposes rather than treating all forms of browser storage as interchangeable.

How We Use Cookies

ClockCraft may use cookies and similar technologies to support the basic operation of our website and make it easier to explore our repair services and timepiece care resources. Depending on the features available, these technologies may help maintain website security, remember selected preferences, support navigation between pages, preserve the state of certain functions, and identify opportunities to improve the visitor experience.

For example, technical information about page visits may help us understand whether visitors can locate information about mechanical watch servicing, quartz watch maintenance, bracelet adjustments, or diagnostic services. Where analytics tools are used, aggregated usage information may help us evaluate page performance, identify navigation difficulties, and decide which educational resources could benefit from improvement.

Cookies may also help a website remember a previously selected preference so that the same choice does not need to be made again during every visit. Where optional promotional or measurement technologies are implemented and permitted, they may help evaluate the effectiveness of communications or understand interactions with selected content.

We do not represent that every category of cookie described in this policy is active on every page or during every visit. The actual technologies used depend on the website's functionality, integrated services, and applicable settings. We seek to use these technologies for appropriate purposes and handle associated personal information in accordance with our Privacy Policy and the laws that apply.

Types of Cookies We May Use

The categories above describe common purposes for cookies and do not guarantee that ClockCraft currently uses every category. The actual technologies deployed may change as our website develops, its functionality changes, or service providers are updated. Where applicable law requires consent before optional technologies are used, we aim to provide an appropriate opportunity to make that choice.

The name, duration, provider, and technical behavior of an individual cookie can vary. If specific cookie details are made available through a preference tool or other website notice, that information should be used to understand the technologies identified for the relevant website configuration.

Managing Your Preferences

You can manage cookies through your browser settings. Most modern browsers allow you to view stored cookies, delete existing cookies, block cookies from particular websites, restrict third-party cookies, or configure notifications when a website attempts to store a cookie. The available controls and their names vary by browser and version.

If a cookie preference or consent tool is available on our website, you can use it to review or adjust the choices it provides. Depending on your location, the technologies in use, and applicable law, these choices may include accepting optional categories, declining them, or changing an earlier selection. Where applicable law grants additional rights concerning non-essential cookies or similar technologies, we will handle those choices in accordance with the requirements that apply to the relevant processing.

Please be aware that deleting cookies may remove previously saved preferences or reset certain website settings. If you block all cookies, some website functions may not operate as intended, certain choices may not be retained, and you may need to repeat actions when moving between pages. Blocking optional cookies should not ordinarily prevent access to general information about ClockCraft's watch repair services, although individual features may work differently.

Cookie settings are usually specific to the browser and device you use. If you access our website using multiple browsers or devices, you may need to configure your preferences separately for each one. Clearing browser data may also remove stored consent choices, meaning that a preference tool could ask you to make your selection again. Consult your browser's help documentation for instructions on managing cookies and other site data.

Browser-level controls and website consent tools may serve different purposes. Changing a browser setting can block or remove certain technologies, while a website preference tool may communicate your choices to the site's optional services. Where both controls are available, you may wish to review them to understand how your preferences are applied.

Third-Party Cookies and Services

Changes to This Policy

We may update this Cookie Policy when website features change, when technologies are introduced or discontinued, when service providers alter their practices, or when legal and regulatory requirements develop. An updated version will be published on this page with a revised update date. Unless otherwise stated, changes apply from the time the revised policy is published, subject to any additional notice or consent required by law.

We encourage you to review this page periodically so you remain informed about how cookies and similar technologies may be used. If a material change requires renewed consent or another action under applicable law, we will take the steps required for that change. Continuing to browse the website should not be treated as a substitute for consent where the law requires an affirmative choice.

Contact Us

If you have questions about this Cookie Policy or the use of cookies and similar technologies on the ClockCraft website, you can contact us by email at [email protected] or by phone at +1 (212) 840-0441. You may also write to us at 42 W 48th St #1702, New York, NY 10036. Please describe your question clearly and avoid including sensitive personal information in your initial inquiry unless it is necessary to address the matter.